Questions couriers ask

Straight answers. If yours isn't here, send us a message.

Getting started

Will a website get me work?

It helps a lot, but it works best alongside you. When a business finds you on Google, or you ring them about work, they look you up first. A proper site shows them you are a real, insured courier and makes it easy to send you a job.

Do I need to know anything about websites?

No. You answer questions about your business, like what van you drive and where you cover. We do everything else.

How long does it take?

The questions take about 15 minutes. You see your new site within 5 working days, and it goes live the next working day after you say yes.

I have only just started. Is it for me?

Yes. Your site shows customers you are set up properly from day one, even before you have reviews.

Do I need a website if I get work from exchanges?

Exchange work keeps the van moving, but direct customers are yours to keep. When a business looks you up before booking you, your website is what shows them you are a real, insured courier.

Your site

What if I don't have any photos?

That is fine. We use courier photos from our library, and you can send your own whenever you like. A photo of you or your van makes the biggest difference.

Who writes the words?

We do, from your answers. We only say what you tell us: your services, your areas, your insurance. We never make up reviews or claims.

Can I choose how it looks?

Yes. You pick a style, your colour, your lettering and how bold you want it. Send your logo and we use that too.

How do quote requests reach me?

Customers fill in the quote form on your site with the pick-up, drop-off and van size, and it comes straight to you.

Will I show up on Google?

Your site is built so Google understands you are a courier, where you work and when you are open. Where you appear depends on things like your Google Business Profile and reviews too, and our guide shows you how to set that up.

Price and paying

How much does it cost?

£495 to build your site, then £15 a month for hosting, your web address and changes. There is no VAT to add.

What is the £15 a month for?

Keeping your site online and secure, renewing your web address every year, and making your changes when you ask.

Are there any other costs?

No. Your web address, hosting and small changes are all included. If you ever want something bigger, like a new page, we tell you the price first.

Web address and email

Is the web address mine?

Yes. We set it up for you and it is included in the price. If you ever leave, we move it over to you for free.

I already have a web address. Can I use it?

Yes. We send you one short instruction to point it at your new site. Any email you have on it keeps working.

Do you do email?

Not at the moment. Your email is never touched, so whatever you use now keeps working.

Changes and leaving

Can I change things later?

Yes. Small changes like a new phone number, service or photos are included. Send them over and they are done within 2 working days.

What if I want to leave?

Cancel the £15 a month any time with a month's notice. Your web address goes with you, and your email is never touched.

Still got a question? Send us a message and we'll reply by email.

Get online and start winning customers

We're opening soon. Join the waiting list and we'll tell you the moment you can get your site.

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Got a question first? Send us a message