Starting a courier business in the UK can be a great way to earn money and be your own boss. Whether you want to deliver small parcels or run a local van delivery service, this simple guide will walk you through the key steps to get started.
Step 1: Choose Your Courier Type
Decide what kind of delivery service you want to offer. Some options include:
- Same-day local deliveries
- Multi-drop courier rounds
- Long-distance van delivery
- Specialist or fragile item delivery
Choose something that suits your vehicle, area, and the kind of jobs you want.
Step 2: Set Up Your Business Legally
You’ll need to register as a sole trader or limited company. Most new couriers start as sole traders. Register with HMRC so you can pay your taxes properly.
Step 3: Get a Reliable Vehicle
You can use your own car, van or motorcycle — or lease one. Make sure it’s in good condition and insured for courier work (known as “Hire and Reward” insurance).
Step 4: Set Your Delivery Rates
Decide how much you’ll charge. This could be per mile, per job, or based on weight/size. Don’t forget to include fuel, insurance, and your time in your pricing.
Step 5: Create a Website and Online Presence
This is one of the most important steps. A website makes your business look professional and helps people find you. It can include:
- Your contact details
- Services and pricing
- A booking form
- WhatsApp or email link
👉 Read: Why every courier needs a website
Step 6: Set Up a Google Business Profile
This helps your business appear in local search results. Add your location, contact details, service area, and a few photos. Here’s how to do Local SEO.
Step 7: Start Promoting Your Services
Use local Facebook groups, join courier marketplaces, ask friends and family to spread the word, and add your website link everywhere. The more visible you are, the more jobs you’ll attract.
Step 8: Keep It Simple and Professional
Wear branded clothing if you can, answer calls promptly, and always deliver with a smile. Customers remember good service and will recommend you to others.
Final Tips
- Stay organised with delivery logs or apps
- Track your income and expenses for tax time
- Ask for reviews once you’ve completed a job
You don’t need to be a tech expert or have loads of cash to get started — just a plan, some drive, and the right tools. We’re here to help you with the website part.
👉 See our website packages for couriers
👉 What to know before you invest in a courier website
