Many courier businesses build their website quickly — or skip important details. That’s a problem. A weak website can turn away potential customers before they even contact you. Here are 5 common mistakes couriers make when building a website, and how to avoid them.
1. No Mobile-Friendly Design
Most visitors will view your site on a mobile phone. If your site doesn’t look good on mobile — or is hard to use — they’ll leave immediately. Make sure your site is mobile-first: big buttons, simple text, fast loading.
2. No Clear Way to Contact You
Many courier websites forget to make contact easy. Your phone number, WhatsApp link, or form should be visible on every page — ideally at the top and bottom. If a customer has to hunt for your number, they’ll give up.
3. Not Mentioning Your Location or Service Area
Google and customers both want to know where you work. If your homepage doesn’t say what towns or cities you cover, you won’t rank locally. Add your main service areas clearly in your homepage content.
4. Missing Trust Signals
People want to know they can trust you. Add a Google rating badge, short reviews, or even a quote like “Delivered over 200 parcels across London.” This helps customers feel confident that you’ll do the job right.
5. Too Complicated or Wordy
Your visitors aren’t here to read long paragraphs. Keep it simple. Bullet points work well. Use clear headings. And guide them toward action — like getting a quote or booking a delivery.
Fixing These is Easy
All of our courier websites are designed to avoid these problems from the start. We build clean, mobile-ready, trust-building sites that help your business grow.
👉 Read what customers expect from your site
👉 Compare our ready-made website packages
