When someone visits your courier website, they want answers — fast. If your site doesn’t give them the info they need, they’ll leave and find another courier who does. That’s why it’s important to know what customers are actually looking for when they land on your site.
1. Clear Contact Information
This is number one. Your phone number, email address, or WhatsApp button should be easy to find. Put it at the top of the page and again at the bottom. If people can’t contact you quickly, they’ll move on.
2. Service Area and Availability
People want to know: do you cover their area? Do you offer same-day delivery? Include a short list of towns or cities you serve. If you operate nationwide or offer urgent delivery, say so clearly.
3. Easy Quote or Booking Options
Some visitors just want to request a quote and move on. Others want to book directly. A short contact form or click-to-chat button can be the difference between a lead and a lost job.
4. Information About Your Services
List what types of deliveries you offer — same-day, large item, fragile, etc. Bullet points are perfect. Keep it simple, but show you’re flexible and professional.
5. Proof You’re Reliable
People want to know they can trust you. Add a short review, testimonial, or even a Google star rating. If you’ve done lots of jobs or work with businesses, say so. If you’re just starting out, highlight your speed, care, or personal service.
6. A Professional, Mobile-Friendly Design
Most people check websites on their phones. If your site doesn’t load quickly or looks messy, they’ll leave. Use clean fonts, clear sections, and big buttons. Our courier websites are all mobile-ready by default.
7. Fast Loading Times
Speed matters. If your site takes too long to load, people give up. Use a lightweight design, compress your images, and avoid auto-playing videos.
Bonus: A Clear Call to Action
What do you want them to do? Call you? Fill out a form? Message you? Tell them! Use buttons like “Get a Quote”, “Book Now”, or “Send a Message” — and make them visible.
👉 Want more clients? Read our online marketing tips
👉 Not sure what your site needs? Start here
